Original Credit/Full Service Courses
Frequently Asked Questions (FAQs)

Below are common questions and answers to help students successfully login, access, and complete their Original Credit/Full Service course. You will also find information below about payments, the online learning experience, student time commitments, grades, and technical requirements.

For immediate assistance or if you have any additional questions not answered below, please submit a help desk ticket or call IVS at (309) 676-1000 between the hours of 9am-3pm.

Registering for an IVS Course (or Courses)
Accessing My Course(s)
Payments/Refunds/Drops
Course Experience/Time Committment/Materials
Grades and Final Exam
Student Supports/IEP and 504 Plans
Technology Requirements
Tips for Parents